Integrated Ecommerce

What is ecommerce?

Here at The Power People, we specialise in integrated ecommerce. By this, we mean ecommerce that links directly to your Enterprise Resource Planning (ERP) solution. There are multiple ways to achieve integrated ecommerce and our expertise extends across them all.

We know the complexities of integrating ecommerce, whether it’s implementing an entire solution, such as Sana Commerce, or integrating between two disparate systems, like your ERP and Magento or another front-end platform.

Perhaps you just want to streamline your ecommerce backend processes. Either way, we can assist you in navigating the options and exploring the realm of integrated ecommerce.

How hard can it be?

Actually, very. Dozens of data points needing to flow seamlessly back-and-forth between back and front-end systems demands meticulous execution. Your product portfolio alone might include stock availability, range restrictions, context-specific pricing and discounts, cross-sell & up-sell links, detailed specifications, images & videos, variants, pack sizes, and more.

VAT/tax implications need to be accurate for selling scenarios and aligned across systems; customer data may originate in both systems and need to be de-duplicated and synchronised bidirectionally; shipping & payment rules may vary by customer type/group; business rules in the back office may need extending into the front-end web application. The room for error is large and so is the potential impact of customer frustration if your ecommerce solution is not aligned with your business processes right through to fulfilment.

Then there’s the project control associated with streamlining up to five separate organisations, each with subject matter experts, processes & products, and their project managers to deliver on a single unified vision. It can indeed be very hard.

But we've conducted projects of all shapes and sizes in this space for many years. Our experts are skilled in all facets of integrated ecommerce and want to help you uncover your ideal solution. No matter how complex, we're certain we can tailor a connected ecommerce solution for you.

Sana Commerce

A Sana Commerce Cloud solution is a plug-and-play ecommerce solution for Microsoft ERP. It provides a complete solution from the front-end website to the back-end integration and, with The Power People as a leading Sana SDK Partner, we have full control over deployments and customisations, enabling us to provide a one-stop-shop for your entire ERP-connected ecommerce project.

In Sana projects, we love these benefits:

• It’s fast for customers and sales reps on the front-end with a speedy Single Page App (SPA)
• It’s slick for web admins with its easy-to-use drag-and-drop designer – nifty content management tools for the front-end layout and design, powerful customer segmentation and content targeting, and extensive system configuration – all entirely aligned with the underlying ERP system
• It’s ready-connected with no need for data flow mapping – even custom fields in your ERP are supported natively – meaning that we can spend more time on adding value and less on plumbing
• It’s native to Microsoft Business Central and Dynamics NAV so just about everything the ERP does as standard, Sana implements in perfect alignment on the front-end – without any extra effort
• It’s a joy for our web developers who enjoy working with the best industry standard software patterns and practices when extending customer ecommerce systems to meet tailored specifics
• It’s packed with features including a fantastic BI add-on for those that want it – an embedded product called Sana Commerce Insights that provides a huge amount of data acuity straight out of the box – also integrated and ERP-aware! This leverages Microsoft Power BI in the Microsoft Power Platform so we especially love this as we can bring all our expertise in actionable analytics to the party too!

Ecommerce integrations

We’ve helped numerous customers integrate to numerous ecommerce solutions, so we don’t much mind what your front-end is, but some of the popular ones include:

• Magento
• Shopify
• WooCommerce
• BigCommerce
  
  

We often speak to customers who either come to us burned from previous failed ecommerce integration projects or limping along with interfaces that just about get them by but hamper their operations let alone their aspirations and desperately need attention.

No matter what the problem is you're currently facing, you can easily speak to our team for support or advice. We strongly believe in standing back from a problem to look at it from all angles, gathering as much information as possible about what is wrong today but also what could be great in the future. Rather than being prescriptive about technologies, we prefer to take time to understand your situation as fully as possible and only then look to help you make a decision about which solution best meets your needs.

Give us a call and book in with one of our ecommerce experts to start the conversation, wherever you’re at.