Dynamics 365 Business Central - Service Management Training

Duration

1 Day (10:00 - 16:00 GMT)

Cost

FREE

Location

Virtual Classroom

Dates

See course booking form below

Course Overview

Designed for anyone new to the Service Department or the Service sector in general, this day is geared around the end-user using the Service Module within Dynamics 365 Business Central.

You’ll learn the basics around the service item card, service contracts, service quotes, service orders and service invoicing.

To ensure everyone gets an opportunity to attend our free training courses we have had to apply a limit of 2 people per company per course. You can register for more places and if the course is not full or places become available, we will contact you to offer you the extra spaces from: training@thenavpeople.com.

Agenda

10:00 Welcome

10:15 Service Management Overview

10:45 Service Items

11:15 Resource

Service Management Documents
Service Contract Quotes
Service Contracts

12:30 Lunch

14:00 Service Orders

14:00 Service Orders Processing

15:00 Planning and Dispatching

Allocating Resources

15:30 Service Order Usage

Service Item Worksheet
Posting
Timesheets
Consuming

16:30 Service Invoices

Service Contract Invoices
Service Order Invoices

16:00 Summary & Questions

View available dates and book a place here:

1. Select Type Not sure what NAV type you have

2. Select a location:

Virtual Classroom

3. Select a date:Select location to view available dates...

29 Apr 2025 - 29 Apr 2025

4. Your Details

First name*:

Last name*:

Company name*:

Company email*:

Phone number*:

Job title*:

Your location on the day of training (required for virtual machine access)*:

Current Dynamics NAV or Business Central Version*:

Notes:

Dynamics 365 Business Central - Service Management Training

Designed for anyone new to the Service Department or the Service sector in general, this day is geared around the end-user using the Service Module within Dynamics 365 Business Central.

Thank you for your booking!

View available dates and book a place here:

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