Keeping the customer happy is key to good retailing, but great customer service doesn't start the minute they walk through the door ... visit your website ... OR speak to your call centre. So what's the secret?
Ensuring you have the right technology to manage your stock and then getting that stock to the right place at the right time is critical. Our ERP solution allows you to manage your business centrally from front to back, ensuring that your customers receive the very best customer service and your retail processes run without a hitch!
Moreover, we understand that in any business, implementing systems is disruptive and time consuming but in retail, which is 24/7, it's paramount to minimise the impact on the day-to-day operations. Whether it's just providing the core Head Office functionality for Finance, Supply Chain and Customer Service, or delivering a full integrated end-to-end solution from Head Office to Store, Dynamics NAV / Dynamics 365 Business Central have fully integrated modular suites, which allows for phased implementation of key modules.
We have developed extensive integration into a number of the leading Retail and EPoS software solutions so you can take advantage of the solution at Head Office without the cost and complexity of a full retail replacement! With our solution, you also get the following modules designed specifically for the retail industry:
Many Dynamics NAV & Business Central customers, even those not classed as 'retailers' will have retail outlets to support their main business channel e.g many .com companies also have retail stores. They may support their business with a webshop or B2B business, but primarily they retail through retail stores.
With our solution, as well as standard Dynamics NAV / Business Central functionality, you get following modules designed specifically for the retail industry:
Many Dynamics NAV / Business Central customers, even those not classed as 'retailers' will have retail outlets to support their main business channel e.g many .com companies also have retail stores. They may support their business with a webshop or B2B business, but primarily they retail through retail stores.
We work with a range companies across the retail and fashion industry. Check out some of our customers’ stories below!
The Foundling Museum wanted to find a new solution that could reduce manual processes, enabling staff to spend more time focusing on the museum’s visitors. An injection of modernity was needed to bring the museum’s systems up to date!
SpaceNK had clear requirements for a new system to accelerate their digital transformation and keep the personalised quality of service they have become known for.
Trago wanted to undertake a review of their back office and accounting systems to ensure their future business needs could be met.
There are few industries other than fashion which work at such high pace and stock turnover. To satisfy the standards which customers expect and to keep up-to-date in this most demanding of industries businesses need a software solution which allows them to easily manage their inventory and warehouse, place orders with ease and integrate smoothly with their e-commerce platform.
LS Retail can be fully integrated with Dynamics NAV / Business Central to gain an edge over the competition with easier, simpler and faster retail processes. With LS Retail you can get an end-to-end view of your business, streamline your inventory, enhance your POS terminals and offer your customers an exceptional Omni-channel shopping experience.
We implement 2 LS Retail solutions which can be seamlessly integrated with Dynamics NAV and Dynamics 365 Business Central : LS One and LS Central (formerly LS NAV).