Before embarking upon any new implementation or significant upgrade, we ask every customer to work through their ‘Day in the Life’ process with us.
During the course of the 'Day in the Life' process:
The time invested in the initial review will depend on the breadth of scope, but the more you do, the clearer the project deliverables become. The output of the DITL is the foundation upon which the next phase of the project is built – none of the work is wasted.
Many of the things we do during the Day in the Life would feature in any traditional project. So how is the process different?
It delivers fast, targeted projects. We use real software to build a prototype that includes your data and use this as the focus of discussion – rather than extensive and expensive scoping documents that nobody finds time to read with the appropriate degree of care. After all, seeing is believing.
It significantly reduces project risk by providing users with a working model of what the end result will be. We do the DITL before we ask you to commit to the full project.
The 'Day in the Life' Process
Once the Day in the Life process is complete – and you make the decision to carry on – we get into the following:
Here, we go through your business processes and complete the build from what was prototyped and visualised. We also start building test scripts to suit and run a series of workshops along the way, known as 'Playbacks'. We also start helping you build test scripts that will be used to validate the solution and to demonstrate the systems in Playback sessions.
We use these sessions – where we demonstrate what has been built – to confirm fit, provide visibility of progress and build confidence/excitement. This sets up ‘User Acceptance Training and Testing’.
User Acceptance Training and Testing
Training and testing occur throughout the process as we deliver each sprint and then in one final end to end test phase. You’ll be using the system in the same way that you will when it’s live. But, before we get live, we run a series of ‘Pre-Live Playbacks’.
These are designed to help us all assess readiness. The sessions are based on your live data and driven by your users – not our consultants. If the system isn’t capable of supporting all the Day in the Life processes, then it is not ready to go live. If your team is not able to demonstrate all the Day in the Life processes, then they are not ready to go live.
If at this point you are happy that all your processes can be worked through without a hitch – then we pop the cork. You go live and we hang around for a while to provide support to your users as they embark on a new life with Business Central.
Post Go Live Support
We’ll be on hand for a while to support your staff. Then we’ll be back – to do reviews after six weeks and three months post go live – to identify any issues that have emerged. In the meantime, we will have done a comprehensive handover to our fabulous Support Team.
Every new project is different and it can be difficult to get an understanding of the cost implications. Every partner has their own costs for support depending on your requirements, but the Microsoft licensing charges are standardised.
We've simplified the sometimes difficult to understand topic of licensing, and explained the different types of users, hosting implications and what you need to consider if you're already using Dynamics NAV in your company.
To get a better understanding of pricing and licensing when implementing Business Central, read more on our dedicated page.More on pricing and licensing
A major part of the decision you make to implement Dynamics 365 Business Central is the partner you choose to start the journey with. As well as our methodical approach to implementation, our staff are what raise us head and shoulders above the rest.
Our staff have thousands of years of combined experience and their passion for the Dynamics 365 Business Central product is second to none. Read more about what makes TNP staff the best in the business.Read more about us
If you're interested in implementing a new ERP system, you need to have faith in the partner you choose. Click through to any of our customer stories and read about the experiences of our customers - we'd love the opportunity to serve you, too!
If you’re thinking about moving to or implementing Dynamics 365 Business Central – why not start off on the right foot by familiarising yourself with the best bits?
That's where our 'Ultimate Guide to Dynamics 365 Business Central & Dynamics NAV' comes in!
Our 'Ultimate Guide' – and believe us, it’s fantastic – has everything you need to know, including:
And that’s just a sneak peek. Everyone’s looking to upgrade at the moment to digitise their processes and take advantage of cloud-based solutions – but if you want the best results, you need to know where and how to start.
So what are you waiting for? Download our free 'Ultimate Guide to Dynamics 365 Business Central & Dynamics NAV' by clicking the button below. You won’t regret it!Download the guide
Our Frequently Asked Questions will answer some of the more nuanced questions about Dynamics 365 Business Central and show you the expertise of our team. If you’re interested to know more about getting Business Central set up, where it can be hosted, how to get ongoing support, click through to our FAQ for the answers!
Some of the questions include:
Dynamics 365 Business Central FAQs
And many more! Click through to read our Dynamics 365 Business Central FAQ.