Designed for anyone new to the Service Department or Service in general, this day is geared around the end-user using the Service Module within Dynamics NAV or Dynamics 365 Business Central. You’ll learn the basics around the service item card, service contracts, service quotes, service orders and service invoicing.
To ensure everyone gets an opportunity to attend our free training courses we have had to apply a limit of 2 people per company per course. You are more than welcome to register for more places and if the course is not full or places become available we will contact you to offer you the extra places.
09:45 Arrival & Coffee
10:15 Service Item Card
10:45 Service Contracts Quotes
11:15 Service Contracts
13:30 Service Quotes
14:00 Service Orders
15:00 Planning and Dispatching
15:30 Service Order Usage
16:30 Invoicing a Service Order
17:00 Meet the Team, Coffee & Close
You will receive a confirmation email shortly
1. Select Type Not sure
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4. Your Details
If you’re using Business Central, you will see a screen like this:
If you have an RTC version of NAV it will look something like this (with panels and tiles):
If you have a Classic version of NAV it will look something like this (without panels and tiles):