ERP for the Retail Industry

Meet all your business needs and give your customers a frictionless omnichannel retail experience with the powerful combination of Microsoft Dynamics 365 Business Central and LS Retail – a retail management solution which ticks all the boxes!

Loaf logo
Selco logo
Beaverbrooks logo
SpaceNK logo
Sweaty Betty logo
Chesneys logo
it luggage logo
Shoon logo
Webbs Garden Centre logo
Van Hage logo
Trago Mills logo

Why work with us for your Retail ERP?

We are the UK’s leading service provider for retail management solutions based on Microsoft Dynamics 365 Business Central and LS Retail ... and the only LS Central Platinum Partner in the UK!

We support our customers with the full range of ERP services from implementation and training, to support and business systems consultation so they can get the most out of their retail management solution and enable their business to work smarter and faster.

We specialise in the retail industry, supporting over 45 retail customers, and have a team of 40 retail experts whose skills cover the full customer journey from product innovation right through to support in specific areas such as EFT payments and POS hardware. We are both a Microsoft Gold ERP Partner and the only Platinum LS Central Partner in the UK – badges we proudly wear to show that we really do know our stuff! 

Implementation Services Support Services

40

Retail Industry Experts

#1

LS Central Platinum Partner

60

Members of the Support Team

#1

Microsoft Gold Partner

45

Retail Customers

Our retail industry experts

As a service provider our value really is in our people, so we thought we’d introduce a few of them to you! These guys are just some of the specialist retail team at The NAV | 365 People whose expertise, skills, and good humour make your experience as a customer everything you could wish it to be.

Graham Tobin

Solution Architect
About: Graham has been working in the retail space for 17 years... and with NAV for 19 years! In fact, he implemented the very first ‘advanced distribution management system’ (aka warehousing) in the UK. His areas of expertise cover all facets of retail – inventory management, e-comm, warehousing – you name it, he can do it! A jack of all trades and master of each and every one.
Customer Experience: JoJo Maman Bebe, Beaverbrooks, Barker & Stonehouse, American Golf, Selco, Hobbycraft, Notcutts
Fun Fact: For the past 6 years Graham has coached the under 16s rugby team for Brackley.

Toni Hamblett

Principal Engagement Manager
About: Toni has 20 years of experience in Project Management and Project Sponsor Engagement, helping retail businesses implement Dynamics NAV systems. In her role as TNP’s Principle Engagement Manager, she helps customers plan their business systems strategies for the future enabling them to work smarter and faster.
Customer Experience: Sweaty Betty, Hobbycraft, Ann Summers, Healthspan, Sue Ryder, Joseph, ScS, SpaceNK
Fun Fact: Toni tries to learn a new skill every year; it can be anything from learning to drift a car to decorating cupcakes!

Kishore Ragunathan

Engagement Manager
About: Kishore has been working with the retail industry for the past 15 years. Having made the journey from end user, to Consultant, to Engagement Manager he’s perfectly set to bridge the gap between customer and service provider and can translate ‘technical speak’ to customers and vice versa!
Customer Experience: Hobbycraft, Dobbies, Boux Avenue, White Stuff, English Heritage, Ann Summers, Sue Ryder, Fred Perry, American Golf
Fun Fact: Kishore loves learning new languages and can speak 5 different Indian languages!

Tom Bevan

Head of Pre-Sales
About: Tom has been working with NAV since 2008 and has dedicated himself to retail for the past 8 years. He is a merchandising and POS design specialist and is really good at making things look pretty!
Customer Experience: The Theo Paphitis Retail Group, Barker & Stonehouse, Ann Summers, ScS, hush, Webbs, Selco, Beaverbrooks, Nottcutts, Wasabi, American Golf, Hobbycraft, Company Shop, Sue Ryder, Capital Hair & Beauty
Fun Fact: Tom has a pathological hatred of mushrooms!

Rudolf Liebenberg

Head of Retail Support
About: Rudolf has been working with retail customers for the past 16 years. Being part of the support team, he has an excellent breadth of knowledge of retail management solutions, but he particularly likes the techy stuff!
Customer Experience: Hobbycraft, Dobbies, Boux Avenue, White Stuff, English Heritage, Ann Summers, Sue Ryder, Fred Perry, American Golf
Fun Fact: Rudolf is a Hi-fi audio enthusiast – he enjoys experimenting with audio-systems in the search of the holy grail of sound! He is also a big Rugby fan.

Darek Szuminski

Project Manager
About: Darek has been helping retail businesses get their projects over the finish line for the past 16 years. In that time has become a specialist in e-commerce and distribution.
Customer Experience: JoJo Maman Bebe, Aspinals of London, Space NK, Carpetright, Loaf, The White Company, Tom Dixon, Hobbycraft
Fun Fact: Darek can chest press 250lbs!

Gail Foad

.Net Developer
About: Gail is a .Net developer who has been working on retail customers’ websites since 1999. More recently she’s branched into apps and is the co-creator of the nYwhere tablet app which enables furniture sales reps to take bespoke customer orders whilst lounging on their favourite display item in store!
Customer Experience: ScS
Fun Fact: Not satisfied with understanding multiple coding languages Gail decided to learn Latin and will be sitting her Latin A level soon!

Customer stories

Loaf

Loaf

The integration of Klarna now offers customers flexible payment terms.

Sue Ryder

Sue Ryder

Moving to TNP as their new support partner has resolved long standing issues related to system stability and stock taking in store.

Selco Builders Warehouse

Selco Builders Warehouse

Handheld terminals in store enable gap filling and provide a handheld stock take solution.

Sweaty Betty

Sweaty Betty

A move to Business Central will reduce month end from three weeks to five days!

Space NK

Space NK

Handheld POS devices allow store employees to roam the shop floor providing an improved instore shopping experience - no more waiting at tills to pay!

Beaverbrooks

Beaverbrooks

A comprehensive review of users' roles centres has increased user efficiency.

Webbs Garden Centres

Webbs Garden Centres

LS Hospitality has enabled the sale of hot and cold food, table service and for orders to be printed directly in the kitchen.

Trago Mills

Trago Mills

Streamlining of the accounts payable process has saved the equivalent of one full time head within the finance department.

Van Hage

Van Hage

A functional bridge has allowed Sana Commerce to be implemented onto a Classic NAV system reducing the man hours required to run its website.

Harding Retail

Harding Retail

An integrated Sana e-commerce and Business Central solution has resulted in increased sales order volumes, reduced processing and fulfilment times.

What our ERP Retail solution can do for you

Our Retail Management System is an all-in-one solution that extends Microsoft Dynamics 365 Business Central (Microsoft’s number 1 ERP solution) with the industry specific functionality of LS Retail to provide one single platform financials, Point of Sale (POS), store operations, supply chain management, inventory, e-commerce, and customer loyalty.

This means you can use just one unified commerce software to do everything you need, instead of many separate ones that only do a part of the job. In other words:

  • Stop wasting hours looking for information across different databases
  • Stop doing the same work many times on different software
  • Have data in one place, and see how your business is doing at a glance
  • Understand what to do to cut costs, grow revenue and increase loyalty

Here's what you get!

ERP (Enterprise Resource Planning)

Manage your business processes better with a unified system and real-time information

POS (Point of Sale)

Close sales, track and order items, offer personalised product recommendations and manage inventory and customer data

Replenishment

Use manual and automated replenishment tools to maintain optimal assortment in all your physical and online stores

E-Commerce

Connect seamlessly to your e-commerce platforms, so you can offer the same great shopping experience in-store and online

Loyalty

Get a single view of each customer across all touchpoints and personalise your offers and interactions

Staff Management

Keep staff schedules and staff costs under control and maximise employee productivity and satisfaction

Analytics

Build your retail vision on reliable, real-time information. Apply AI-powered analytics to your data and make smart, fact-based business decisions

eCommerce only business image

Are you an e-commerce only retailer?

We support customers who span the full retail spectrum from bricks and mortar chains right through to online only brands. We understand the unique challenges faced by e-commerce only retailers to provide the very best end-to-end experience for their customers with real-time stock information, web-payment integration, and the ability to easily manage returns and customer service cases... to name just a few!

If you are looking for a partner to help your business capitalise on the efficiencies and potential that slick integration with your back-end system can offer, then we are the people for you! 

We’ll work with you to map out how your retail ERP system should integrate with your e-commerce site and will guide you on how you can plan for the future so your business can adapt to ever changing customer expectations.

How we help e-commerce only retailers

Retail Management Solutions tailored to your sub-sector needs

LS Retail powers over 80,000+ stores, retail chains, restaurants, pharmacies and fuel stations and offers specific functionality tailored to your industry niche. Click on the sectors below to learn more about the specific functionality offered by LS Retail.

The UK's only Platinum Partner for LS Central!

What People Say About Us

What a difference a great partner can make - we have achieved more in the 18 months since we moved to The NAV People than we did in the many previous years! Rob Brewill, Finance Director at Selco
We have a strong relationship with the TNP team, especially Kishore, who has a strong understanding of our business which is critical when implementing software enhancements to meet our needs in an ever-changing and demanding retail environment. Ollie Nation, Finance Director at Webbs Garden Centres
The NAV People have the same vibrant and bespoke approach to business as we do. Their ability to understand our requirements and deliver an innovate solution tailored to our needs is the driving factor behind our long-standing customer relationship. Chris Wakeham, Group CTO at SpaceNK
TNP have helped us move forward quite considerably in the last 12 months. I couldn’t fault the relationship. Louis Adamou, E-Commerce & Technology Strategist at Loaf
Retail Management Software Experts

Chat to us to find out how we could help you!

Whether you have a specific idea of what you'd like to achieve or if you'd like to discover what you don't yet know we'd love to chat with you about how your systems could transform to help your retail business work better, faster and smarter.

Speak to our retail experts!