Retail and Fashion ERP

Keeping the customer happy is key to good retailing, but great customer service doesn't start the minute they walk through the door ... visit your website ... OR speak to your call centre. So what's the secret?

it luggage logo
Links of London logo
Shoon logo
The Foundling Museum logo
Webbs Garden Centre logo
Van Hage logo
Trago Mills logo
Loaf logo
Chesneys logo
Kong logo
SpaceNK logo

First things first!

Ensuring you have the right technology to manage your stock and then getting that stock to the right place at the right time is critical. Our solution allows you to manage your business centrally from front to back, ensuring that your customers receive the very best customer service and your retail processes run without a hitch!

Moreover, we understand that in any business, implementing systems is disruptive and time consuming but in retail, which is 24/7, it's paramount to minimise the impact on the day-to-day operations. Whether it's just providing the core Head Office functionality for Finance, Supply Chain and Customer Service, or delivering a full integrated end-to-end solution from Head Office to Store, Dynamics NAV | 365 Business Central have fully integrated modular suites, which allows for phased implementation of key modules.

Featured image of cogs on retail industry page

Connected Retail Technology

We have developed extensive integration into a number of the leading Retail and EPoS software solutions so you can take advantage of the solution at Head Office without the cost and complexity of a full retail replacement! With our solution, you also get the following modules designed specifically for the retail industry:

  • Member Management
  • Replenishment
  • Special Orders
  • Point of Sale (PoS)
  • InStore Management
  • Mobile POS

Many Dynamics NAV | 365 Business Central customers, even those not classed as 'retailers' will have retail outlets to support their main business channel e.g many .com companies also have retail stores.  They may support their business with a webshop or B2B business, but primarily they retail through retail stores. 

Featured image of till on retail and fashion industry page

Retail - What you get!

With our solution, as well as standard Dynamics NAV | 365 Business Central functionality, you get following modules designed specifically for the retail industry:

  • Member Management
  • Replenishment
  • Special Orders
  • Point of Sale (PoS)
  • InStore Management
  • Mobile POS

Many Dynamics NAV | 365 Business Central customers, even those not classed as 'retailers' will have retail outlets to support their main business channel e.g many .com companies also have retail stores.  They may support their business with a webshop or B2B business, but primarily they retail through retail stores.

Supporting companies in a number of ways:

  • Where a separate EPoS and retail solution is in use, transactions are passed to the retail integration tables within Dynamics NAV | 365 Business Central. The information is then summarised and then posted to update stock and record payments by type i.e. card, cash, vouchers, etc.
  • Core Dynamics NAV | 365 Business Central functions are used to replenish stores through transferring stock from a central warehouse or by the usual purchasing processes.
  • Store stock control is managed by deploying a handheld or tablet device, or by providing access to Dynamics NAV | 365 Business Central (using the Web Client, SharePoint Client or Dynamics NAV | 365 Business Central Client). The store can then access information and functions such as stock levels in other stores, manage deliveries or request stock.

Some of our Customers

We work with a range companies across the retail and fashion industry.  Check out some of our customers’ stories below!

The Foundling Museum

The Foundling Museum

The Foundling Museum wanted to find a new solution that could reduce manual processes, enabling staff to spend more time focusing on the museum’s visitors. An injection of modernity was needed to bring the museum’s systems up to date!

Read their story
Space NK

Space NK

SpaceNK had clear requirements for a new system to accelerate their digital transformation and keep the personalised quality of service they have become known for.

Read their story
Trago

Trago

Trago wanted to undertake a review of their back office and accounting systems to ensure their future business needs could be met.

Read their story
Featured image of clothes on retail and fashion page

What about fashion?

There are few industries other than fashion which work at such high pace and stock turnover. To satisfy the standards which customers expect and to keep up-to-date in this most demanding of industries businesses need a software solution which allows them to easily manage their inventory and warehouse, place orders with ease and integrate smoothly with their e-commerce platform.

Our fashion layer ‘nSemble’ does just that; it is an uncomplicated solution to assist fashion distributors to manage supply change, fashion items and customers.

Features of nSemble include:

  • Fully integrated inventory and warehouse management
  • The ability to automatically create attributes and manage your colour, style, fit, size and brand
  • Extended hierarchy to allow you to group items into categories – Women, Men, Children, Accessories and then into sub categories, for example, Accessories as follows:
    • Bags: Clutch; Briefcase; Handbag; Purse
    • Footwear: Boots; Shoes; Sandals
    • Jewellery: Earrings; Necklaces; Rings; Bracelets; Watches
  • Season and sub-season management
  • Pricing and discount management to help manage supply and demand, e.g. put slow moving items on sale
  • Easy returns and refund management
  • Integration into e-commerce
  • The ability for the buyer to use Excel to submit purchase orders for new product ranges – email the excel document (we call it an nHanced Form) to nOra (she’s your automated user, you'll love her) and she will automatically create the items in Dynamics NAV | 365 Business Central
  • Financial Management
  • Consignment Management help to manage oversea freight shipments allowing you to manage your supply chain better and get a clear indication of lead time
  • Fully mobile allowing your staff to process orders on the go

LS Retail

LS Retail can be fully integrated with Dynamics NAV | 365 Business Central to gain an edge over the competition with easier, simpler and faster retail processes. With LS Retail you can get an end-to-end view of your business, streamline your inventory, enhance your POS terminals and offer your customers an exceptional Omni-channel shopping experience.

We implement 2 LS Retail solutions which can be seamlessly integrated with Dynamics NAV | 365 Business Central : LS One and LS NAV / LS Central.

Find out more