Dynamics 365 Business Central Support

What Dynamics 365 Business Central Support services do we provide?

Thanks to the size, expertise and experience of our team, we’re able to provide Dynamics 365 Business Central support services for every eventuality. So whether you have a systems issue or question, need advice or just want some training, our team is here to help!

Account Management

Our account management team will ensure you’re up-to-date with the latest developments regarding your Dynamics 365 Business Central system. Your designated Engagement Manager will manage the relationship between you and us (TNP), keeping you informed of developments. They will facilitate things like knowledge transfer and change requests, ultimately ensuring you get the best possible experience.

Add-ons

So you want to extend the functionality of your system? No problem, add-ons are included within our Dynamics 365 Business Central support! When it comes to depth of functionality and capability, there’s no product on the market like Dynamics 365 Business Central – but, as with any solution, there’s always a need to improve areas over time. We noticed that many Dynamics 365 Business Central users wanted to enhance their system and benefit from more advanced capabilities, so we took the most common needs and created a range of Dynamics 365 Business Central add-ons. Now you can make an already amazing product even better! We refer to this bundle of add-ons as nHanced 365 – and you can find out more about it by clicking here.

Expertise

As mentioned earlier on this page, we have a total of 4,000 years’ experience (we’ve done the math). We’ve seen (and handled) almost every Dynamics 365 Business Central issue, so we’re well-equipped to deal with any problems you may have. You can rest assured that when you deal with our Engagement Managers and Specialists you’re getting the best possible service and advice. Our aim is to deliver value and empower you to make the most of your system. Talk about great Business Central support! You can check out our support sales level agreements (SLAs) to find out more about how we work with you.

Training

If you want to get the most out of Dynamics 365 Business Central, then training is vital (it’ll also save you a lot of time and headaches when it comes to doing certain things on the system). However, having worked with Dynamics 365 Business Central for some time – we realised that there aren’t many helpful resources out there for those who want to teach themselves or be taught by experts. So we’ve been working to build a library of comprehensive resources to help you understand your Business Central system and use it as best you can! We’ve got videos, guides, tutorials, courses and much more! Just check it out by clicking here!

Modifications

Want to change the functionality of your system? Our Dynamics 365 Business Central modification support can help! Our modification service involves making small changes as part of your Dynamics 365 Business Central support contract.  

The Polisher

To help you get the most from your system, our Polisher can work with your users to make sure they are getting the most from the Role Centre and the tools available to them.

You can get our nHanced Panels and Tiles for free and with no consultancy charge (as extensions are so quick and easy to implement). So whether it’s showing users how to create their own menus and shortcuts or configuring Role Centres with our Panels and Tiles, the Polisher is just the person for you.