Dynamics 365 Business Central role centre

What is Dynamics 365 Business Central?

Dynamics 365 Business Central (formerly known as Dynamics NAV and before that, it was Navision!) is a single, end-to-end solution for managing all your business processes, and part of Microsoft's Dynamics 365 range of business applications.. It's also incredibly flexible and can be customised to suit any business need.

Business Central is a trusted, proven ERP solution which has served 160,000 customers and is enhanced by Microsoft every year. It has rich functional breadth and can be deployed in the public cloud, private cloud or on-premise.

So, what's the difference between Dynamics NAV & Dynamics 365 Business Central? In some ways the question at hand can be answered in a short sentence; ‘Dynamics 365 Business Central is just the new name for Dynamics NAV’.

Dynamics 365 Business Central Features & Functionality

With Dynamics 365 Business Central you can revolutionise how you do business; taking streamlining, automation and customer engagement to a new level! It gives you a single, end-to end solution for managing finances, operations, sales and customer service, and an opportunity to easily upgrade from entry-level accounting software and legacy ERP systems.

Dynamics 365 Business Central is great value because it integrates with other Microsoft cloud services including Office 365 and can be customised or extended for specific industry needs with Power Apps, Power Automate and Power BI. So, let’s take a look at what it can do!

Looking for a Dynamics 365 Business Central demo?
Making Business Central different

What makes Business Central different?

Dynamics 365 Business Central is a flexible solution that can be customised to suit your organisation. It can do so in the following ways:

  • Offering low code development options to add functionality without years of development experience
  • Allowing you to choose which modules you would like, from the core Finance module to Warehousing, Manufacturing, Service Management and more
  • Integrating with the Microsoft stack e.g. Office 365 and the Power Platform 
  • Extending your solution with 3rd party solutions, such as Continia and Jet Reports, that can be bolted on and removed easily
Find out more

Dynamics 365 Business Central Implementation

If you’re considering implementing Dynamics 365 Business Central – you’ve come to the right place! A ‘traditional’ ERP implementation process is arduous, complex and worst of all, costly. It often involves a specialist detailing your processes from start to finish in one massive, confusing document. But not with us.

Instead of writing pages and pages on your processes (which you no doubt want to avoid, too), we develop a model of your business within Dynamics 365 Business Central, so you can see exactly what you’ll be getting. We call this the 'Day in the Life Process'. With this approach, you get to see a potential solution working in your actual business context with items, suppliers and customers you know. No assumptions. No projections. Just a model you can trust!

Learn more about the implementation process
Read our 'Alternative Guide to buying ERP' for a no nonsense approach to implementation success!

Choose Your Industry

If you're looking for something more specific to your industry, check out the pages below. Our experts have worked on countless projects across industries such as Retail, Fashion, Beverages and Furniture and have the expertise to assist you in any capacity you require.

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Extending Your Solution

We believe Dynamics 365 Business Central is the best product on the marketing due to its functionality and flexibility. As with all software, customers often purchase additional products to extend the solution. Areas include: Document Management, Expenses, Reporting, and functional areas such as Credit Control. We took the most common additional user needs and created our own range of extensions, offering that extra extended versatility of your system - we called it nHanced 365!

As well as our own extensions, we work with other third-party partners to provide you with even more add-ons to enhance your system. The list of partners are limited, and together with The NAV | 365 People, provide you with fully integrated, additional functionality to your system.

Dynamics 365 Business Central Extensions
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Dynamics 365 Business Central Licensing & Pricing

It’s been some time since Microsoft announced their licensing and pricing plans for Dynamics 365 Business Central, and with the last Dynamics NAV licence being cut – where did the word settle in terms of licensing and pricing?

Dynamics 365 Business Central licensing can be broken into two options on a named user basis - Subscription (pay per user, per month, which includes your annual maintenance fee) and Perpetual (the licence is yours forever, you're entitled to access the latest versions for as long as you pay your annual maintenance).

A final thing that may influence your licensing route is where to host your system: on-premise, in your Private Cloud, on a Managed Service, or Microsoft's SaaS (Public Cloud). Dynamics 365 Business Central can be purchased on two levels - Essentials or Premium, and is based on user types 'full' or 'team member'.

Learn more about licensing & pricing
Read our 'Pick a Partner, Not a Price' guide for why cheapest isn't always best!

Check out our Top Resources:

The Ultimate Guide 8th Edition

The Ultimate Guide 8th Edition

Our magazine has anything and everything you ever needed to know about Microsoft Dynamics 365 Business Central & Dynamics NAV.

Download here
The basics of Business Central

The basics of Business Central

This webinar will show you the basics of Dynamics 365 Business Central and cover the changes that have been made since Dynamics NAV and RTC.

Watch recording here
Top 15 Features of Business Central

Top 15 Features of Business Central

As well as the performance, reliability and security improvements that are constantly being filtered into the latest versions, our end users will be excited by the brand-new features that will save them time and effort in their daily tasks.

Read the blog here
Standard Reporting in Dynamics 365 Business Central

Standard Reporting in Dynamics 365 Business Central

In this webinar, we cover the tools built into Business Central as standard. We show you how to get your users accessing the data they need to make reporting easier, faster and using the standard functionality already available.

Watch recording here
Dynamics 365 Business Central development

Dynamics 365 Business Central development

From the start the core technology that made Dynamics 365 Business Central (or Navision back then) tick has been C/AL. Thatu2019s the language that the whole solution is written in, from the core building blocks, like posting routines and tax calculations, all the way up to the custom code written specifically for your business.

Read the blog here
Business Central & NAV Version Comparison Table

Business Central & NAV Version Comparison Table

Our handy comparison table will help you understand when functionality was introduced into the different versions of Dynamics NAV & Dynamics 365 Business Central.

Compare versions here
Looking for a Dynamics 365 Business Central demo?
How TNP support your Dynamics 365 Business Central solution

How We Support You

What makes our support offering different from the rest?

As well as having over 60 members of support staff purely dedicated to looking after our customers' systems, we think the quality of our support is the best in the business. But what makes it the best and what can you expect as a customer of ours?

  • Training - it's essential to know how to use your system in order to get the most out of it. Our free training sessions help enable your users to feel confident and successful in their daily tasks
  • Support staff - it's not just their strength in depth but the knowledge they share. If a member of our team doesn't know the answer, they can reach out to a network of colleagues to find the solution
  • Minor mods service - any modification to your system that can be done in less than an hour is free of charge as part of your support contract. These quick win changes can make a world of difference to your users and no paperwork required!
  • Out of hours support - whenever you need us, we're there. With out of hours support, you can trust in our team to pick up the phone in your hour of need.
  • SLAs - our service level agreements mean that, regardless of your Dynamics NAV or Dynamics 365 Business Central version, we will support you forever and endeavour to do so in a timely and professional manner
Find out more about our support offering

Customer Stories

We think our methodology is and support is great, but don't take it from us, see what those with first-hand experience have to say:

Dynamics 365 Business Central FAQ

As the top Dynamics NAV and Dynamics 365 Business Central partner based in the UK and Ireland, we get a lot of questions from prospective and current customers. To give you an idea of what we can do and the knowledge within our team, we’ve compiled some of the questions we most frequently receive, which include:

  • How is Business Central related to Dynamics NAV?
  • How much does it cost?
  • What is the Microsoft Cloud?
  • Can I host Business Central in my own cloud?
  • What on earth is The Intelligent Edge?


Click through to our FAQ and get the answers to your most important Business Central questions!

Dynamics 365 Business Central FAQ
Man reading magazine image on The Ultimate Guide to Dynamics NAV | 365 Business Central slice

The Ultimate Guide to Dynamics 365 Business Central & Dynamics NAV

Now in it's 8th edition our guide has everything you ever needed to know about Microsoft Dynamics 365 Business Central and Dynamics NAV, including:

  • Upgrading - things to consider
  • Introduction to Power Platform & Dataverse
  • C/AL vs AL
  • H+H Plus TNP - a complex international project scoped and started in a virtual, COVID world through Microsoft Teams
Download the Guide
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Dynamics 365 Business Central Training

We believe that training is essential if you want to get the most out of your Dynamics 365 Business Central system (and save yourself hours of lost time, headaches and frustration to boot!) The more you understand the functionality of this beautiful product the better you will be able to use it in your organisation and the more you’ll benefit from its genius. That’s why we offer a range of Dynamics 365 Business Central training courses all completely for free, regardless of whether you are one of our customers or not.

View our training here