Our free Dynamics NAV Health Check helps you get to the root of your system issues; both those that you are aware of and those that you didn’t even know existed!
Do you use Dynamics NAV (formerly Navision) but have concerns that it is not performing as it should? Perhaps your users are struggling to do what should be simple processes, entering data many times over and implementing unnecessary workarounds which could be avoided if they understood the system’s capabilities better?
The NAV People’s free NAV Health Check is designed to get to the root of your system issues; both those that you are aware of and those that you didn’t even know existed! Our experienced Dynamics NAV consultant will review how your NAV system is performing and being used by your staff. They will provide a straight-forward plan of action to remedy your current problems and provide a strategic view to ensure your Dynamics NAV software is fit for purpose for many years to come.
Yep, our NAV Health Check is completely free of charge and is conducted by our Dynamics NAV consultants who have years of experience implementing and supporting Dynamics NAV systems. Depending on the size of your system, the NAV Health Check takes up to a day to complete. Our consultants will then write-up their findings and recommendations and will talk you through them at a time that suits you.
Why do we do it for free? Well we are focused solely on Dynamics NAV and enjoy sharing our knowledge and expertise across the UK & Ireland. We absolutely LOVE this product and want all users to get the most out of it. That’s why we offer this service free of charge and with no strings attached! Of course we’d be thrilled if you choose to join our family of customers but if you are happy with your current support partner then that’s cool. We are still very happy to come and do a free NAV Health Check – just for the love of NAV!
Book your free NAV Health Check here. Once we have received your request, we will get in touch to arrange a date and explain the process in more detail. At this stage we can only undertake NAV Health Checks in the UK and Ireland.Book your Health Check here
To start with, we will give you a quick call to understand the size and complexity of your Dynamics NAV system and to arrange a date to conduct your NAV Health Check. Most checks are conducted onsite at your business’s office and take about a day to complete, but for some smaller systems we can conduct them via a video conference call.
Our consultant starts the NAV Health Check by getting a general overview of your business and your Dynamics NAV system. Then they will meet with each of your super-users to understand how the system is being used throughout your business; we make sure that we cover every potential use of NAV by structuring the check as if we were living a ‘Day in The Life’ of your business – following your business processes step-by-step from start to finish. The agenda below gives you an idea of what a standard NAV Health Check day would look like:
During the course of the day our consultant will get a good understanding of your system’s performance, users’ competence in using each area, where additional training is required and where processes are inefficient and better methods could be used.
If there is a particularly complex issue (for example a complicated warehouse process), our consultant will arrange for a NAV People specialist in that area to have a call with the super-user to discuss the issue in more detail and give advice on the best solution.
After the NAV Health Check our consultant will write-up their findings along with their recommendations and will arrange a date with you to explain what they found. They will talk you through their suggestions to resolve issues and recommend improvements which will ensure your system is equipped to serve your business for many years to come.
We’ve been in the Dynamics NAV world pretty much since it started out back in the 1990s and in our time we’ve seen some absolute madness when it comes to how businesses use their Dynamics NAV system, with the simplest processes taking so long that users make a cup of tea whilst their task completes! The really sad thing is that such loss of efficiency is the very antithesis of what Dynamics NAV was designed to do; it’s designed to make your business run smoothly and efficiently, right? The problem is that many NAV users just put up with long-winded workarounds and slow running searches because they assume, well, ‘That’s just the way it is.’
Here are just a few of the things we’ve come across (and turned around!) over the years!Read the horror stories here!